Definitions

Client : Any professional or capable individual within the meaning of Articles 1123 and following of the Civil Code, or legal entity, who visits the Site subject to these general conditions.
Services : https://immersive-normandy.com provides Clients with :

Content : All the elements constituting the information present on the Site, including texts, images, videos.

Client information : Hereinafter referred to as "Information" which corresponds to all personal data that may be held by https://immersive-normandy.com for the management of your account, customer relationship management, and for analysis and statistics purposes. https://immersive-normandy.com pour la gestion de votre compte, de la gestion de la relation client et à des fins d’analyses et de statistiques.

User : Internet user connecting to and using the aforementioned site.

Personal Information : "Information that allows, in any form whatsoever, directly or indirectly, the identification of the individuals to whom it applies" (Article 4 of Law No. 78-17 of January 6, 1978).

The terms "personal data," "data subject," "processor," and "sensitive data" have the meaning defined by the General Data Protection Regulation (GDPR: No. 2016-679).

1. Presentation of the website

Pursuant to Article 6 of Law No. 2004-575 of June 21, 2004, for confidence in the digital economy, it is specified to users of the website https://immersive-normandy.com the identity of the various stakeholders in the context of its implementation and monitoring:

Owner : SARL IMMERSIVE NORMANDY TOURS Capital social de 1500€ Numéro de TVA: FR30984317982 – 9 RUE DES COSTILS SAINT PIERRE 14117 ARROMANCHES LES BAINS
Publication Manager : Mathilde Legoupil – visites@immersive-normandy.com
The publication manager is a natural or legal person.
Webmaster : Aurélie Leverrier – aurelie@luncomlautre.fr
Host : Infomaniak – 25 Rue Eugène-Marziano 1227 LES ACACIAS – SUISSE 0844551156
Data Protection Officer : Mathilde Legoupil – visites@immersive-normandy.com

2. General conditions of use of the site and services offered

Le Site constitue une œuvre de l’esprit protégée par les dispositions du Code de la Propriété Intellectuelle et des Réglementations Internationales applicables. Le Client ne peut en aucune manière réutiliser, céder ou exploiter pour son propre compte tout ou partie des éléments ou travaux du Site.

The use of the site https://immersive-normandy.com implies full acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time, users of the site https://immersive-normandy.com are therefore invited to consult them regularly.

This website is normally accessible to users at any time. An interruption for technical maintenance reasons may however be decided by https://immersive-normandy.com, qui s’efforcera alors de communiquer préalablement aux utilisateurs les dates et heures de l’intervention. Le site web https://immersive-normandy.com is updated regularly by https://immersive-normandy.com responsible. Similarly, the legal notices may be modified at any time: they are nevertheless binding on the user who is invited to refer to them as often as possible to become aware of them.

3. Description of services provided

The website https://immersive-normandy.com aims to provide information concerning all the activities of the company. https://immersive-normandy.com aims to provide information concerning all the activities of the company https://immersive-normandy.com strives to provide as accurate information as possible on the site https://immersive-normandy.com/. However, it cannot be held responsible for omissions, inaccuracies, and deficiencies in the update, whether caused by itself or by third-party partners who provide this information.

All the information indicated on the site https://immersive-normandy.com is given as an indication and is likely to evolve. Furthermore, the information on the site https://immersive-normandy.com is not exhaustive. They are given subject to modifications having been made since they were put online.

4. Contractual limitations on technical data

Le site utilise la technologie JavaScript. Le site Internet ne pourra être tenu responsable de dommages matériels liés à l’utilisation du site. De plus, l’utilisateur du site s’engage à accéder au site en utilisant un matériel récent, ne contenant pas de virus et avec un navigateur de dernière génération mis-à-jour Le site https://immersive-normandy.com is hosted by a provider within the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679).

The objective is to provide a service that ensures the best accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible durations, particularly for maintenance purposes, improvement of its infrastructures, failure of its infrastructures, or if the Services and Services generate traffic deemed abnormal.

https://immersive-normandy.com and the host cannot be held responsible in the event of a malfunction of the Internet network, telephone lines, or computer and telephone equipment linked in particular to the congestion of the network preventing access to the server.

5. Intellectual property and counterfeiting

https://immersive-normandy.com est propriétaire des droits de propriété intellectuelle et détient les droits d’usage sur tous les éléments accessibles sur le site internet, notamment les textes, images, graphismes, logos, vidéos, icônes et sons. Toute reproduction, représentation, modification, publication, adaptation de tout ou partie des éléments du site, quel que soit le moyen ou le procédé utilisé, est interdite, sauf autorisation écrite préalable de : https://immersive-normandy.com.

Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of Articles L.335-2 and following of the Intellectual Property Code.

6. Limitations of liability

https://immersive-normandy.com acts as the publisher of the site. https://immersive-normandy.com is responsible for the quality and accuracy of the Content it publishes.

https://immersive-normandy.com cannot be held responsible for direct and indirect damage caused to the user's equipment when accessing the website https://immersive-normandy.com, and resulting either from the use of equipment not meeting the specifications indicated in point 4, or from the appearance of a bug or an incompatibility.

https://immersive-normandy.com cannot also be held responsible for indirect damages (such as a loss of market or loss of opportunity) resulting from the use of the site https://immersive-normandy.com. Des espaces interactifs (possibilité de poser des questions dans l’espace contact) sont à la disposition des utilisateurs. https://immersive-normandy.com reserves the right to delete, without prior notice, any content posted in this space that would contravene the applicable legislation in France, in particular the provisions relating to data protection. If necessary, https://immersive-normandy.com also reserves the possibility of questioning the civil and/or criminal liability of the user, particularly in the case of a message of a racist, offensive, defamatory, or pornographic nature, whatever the medium used (text, photograph, etc.).

7. Management of personal data

The Client is informed of the regulations concerning marketing communication, the law of June 21, 2014, for confidence in the Digital Economy, the Data Protection Act of August 6, 2004, as well as the General Data Protection Regulation (GDPR: No. 2016-679).

7.1 Persons responsible for the collection of personal data

For the Personal Data collected in the context of the creation of the User's personal account and their navigation on the Site, the data controller of Personal Data is: IMMERSIVE NORMANDY TOURS. https://immersive-normandy.comis represented by Mathilde Legoupil, its legal representative.

As the data controller of the data it collects, https://immersive-normandy.com s’engage à respecter le cadre des dispositions légales en vigueur. Il lui appartient notamment au Client d’établir les finalités de ses traitements de données, de fournir à ses prospects et clients, à partir de la collecte de leurs consentements, une information complète sur le traitement de leurs données personnelles et de maintenir un registre des traitements conforme à la réalité. Chaque fois que https://immersive-normandy.com processes Personal Data, https://immersive-normandy.com takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which https://immersive-normandy.com processes them.

7.2 Purpose of the data collected

https://immersive-normandy.com est susceptible de traiter tout ou partie des données :

• to enable navigation on the Site and the management and traceability of the services and services ordered by the user: connection and use data of the Site, billing, order history, etc.
• to prevent and combat computer fraud (spamming, hacking, etc.): computer equipment used for navigation, IP address, password (hashed)
• to improve navigation on the Site: connection and usage data
• to conduct optional satisfaction surveys on https://immersive-normandy.com : email address
• to conduct communication campaigns (sms, email): phone number, email address

https://immersive-normandy.com does not market your personal data, which are therefore only used out of necessity or for statistical and analysis purposes.

7.3 Right of access, rectification, and opposition

In accordance with the European regulations in force, Users of https://immersive-normandy.com have the following rights :

• right of access (Article 15 GDPR) and rectification (Article 16 GDPR), updating, completeness of Users' data right to block or erase Users' personal data (Article 17 GDPR), when they are inaccurate, incomplete, equivocal, outdated, or whose collection, use, communication, or storage is prohibited
• right to withdraw consent at any time (Article 13-2c GDPR)
• right to limit the processing of Users' data (Article 18 GDPR)
• right to object to the processing of Users' data (Article 21 GDPR)
• right to the portability of the data that Users have provided, when these data are subject to automated processing based on their consent or on a contract (Article 20 GDPR)
• right to define the fate of Users' data after their death and to choose to whom https://immersive-normandy.com should (or should not) communicate their data to a third party they have previously designated

As soon as https://immersive-normandy.com becomes aware of the death of a User and in the absence of instructions from them, https://immersive-normandy.com undertakes to destroy their data, unless their retention is necessary for probative purposes or to meet a legal obligation.

If the User wishes to know how https://immersive-normandy.com uses their Personal Data, request to rectify them, or oppose their processing, the User can contact https://immersive-normandy.com in writing at the following address:

IMMERSIVE NORMANDY TOURS – DPO, Mathilde Legoupil
9 RUE DES COSTILS SAINT PIERRE 14117 ARROMANCHES LES BAINS.

In this case, the User must indicate the Personal Data that they would like https://immersive-normandy.com to correct, update, or delete, by identifying themselves precisely with a copy of an identity document (identity card or passport).

Requests for the deletion of Personal Data will be subject to the obligations imposed on https://immersive-normandy.com by law, particularly regarding the retention or archiving of documents. Finally, Users of https://immersive-normandy.com can file a complaint with the supervisory authorities, including the CNIL https://www.cnil.fr/fr/plaintes

7.4 Non-communication of personal data

https://immersive-normandy.com refrains from processing, hosting, or transferring the Information collected on its Clients to a country located outside the European Union or recognized as "non-adequate" by the European Commission without informing the client in advance. However, https://immersive-normandy.com remains free to choose its technical and commercial subcontractors provided that they present sufficient guarantees regarding the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).

https://immersive-normandy.com undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Client's Information is brought to the attention of https://immersive-normandy.com, the latter must inform the Client as soon as possible and communicate the corrective measures taken. Furthermore, https://immersive-normandy.com does not collect any "sensitive data."

The User's Personal Data may be processed by subsidiaries of https://immersive-normandy.com and subcontractors (service providers), exclusively to achieve the purposes of this policy.

Within the limits of their respective attributions and for the purposes recalled above, the main people likely to have access to the data of Users of https://immersive-normandy.com are mainly the agents of our customer service.

8. Incident notification

Quels que soient les efforts fournis, aucune méthode de transmission sur Internet et aucune méthode de stockage électronique n’est complètement sûre. Nous ne pouvons en conséquence pas garantir une sécurité absolue. Si nous prenions connaissance d’une brèche de la sécurité, nous avertirions les utilisateurs concernés afin qu’ils puissent prendre les mesures appropriées. Nos procédures de notification d’incident tiennent compte de nos obligations légales, qu’elles se situent au niveau national ou européen. Nous nous engageons à informer pleinement nos clients de toutes les questions relevant de la sécurité de leur compte et à leur fournir toutes les informations nécessaires pour les aider à respecter leurs propres obligations réglementaires en matière de reporting.

No personal information of the user of the site https://immersive-normandy.com is published without the user's knowledge, exchanged, transferred, assigned, or sold on any medium to third parties. Only the hypothesis of the purchase of https://immersive-normandy.com and its rights would allow the transmission of the said information to the potential purchaser who would in turn be bound by the same obligation to retain and modify the data vis-à-vis the user of the site https://immersive-normandy.com.

Security

To ensure the security and confidentiality of Personal Data and Health Personal Data, https://immersive-normandy.com uses networks protected by standard devices such as firewalls, pseudonymization, encryption, and passwords.

When processing Personal Data, https://immersive-normandy.comtakes all reasonable measures to protect them against any loss, misuse, unauthorized access, disclosure, alteration, or destruction.

9. Hypertext links, cookies, and internet tags

The site https://immersive-normandy.com contains a number of hypertext links to other sites, set up with the authorization of https://immersive-normandy.com. However, https://immersive-normandy.com does not have the possibility to verify the content of the sites thus visited and will therefore assume no responsibility for this fact.

Unless you decide to disable cookies, you accept that the site may use them. You can disable these cookies at any time and for free from the deactivation options offered to you and recalled below, knowing that this may reduce or prevent access to all or part of the Services offered by the site.

9.1. "COOKIES"

A "cookie" is a small information file sent to the User's browser and stored within the User's terminal (e.g., computer, smartphone), (hereinafter "Cookies"). This file includes information such as the User's domain name, the User's Internet service provider, the User's operating system, as well as the date and time of access. Cookies do not risk in any way damaging the User's terminal.

https://immersive-normandy.com may process the User's information concerning their visit to the Site, such as the pages viewed, searches performed. This information allows https://immersive-normandy.com to improve the content of the Site and the User's navigation.

Cookies facilitate navigation and/or the provision of services offered by the Site, the User can configure their browser to allow them to decide whether or not they wish to accept them so that Cookies are stored in the terminal or, on the contrary, that they are rejected, either systematically or according to their issuer. The User can also configure their browser software so that the acceptance or rejection of Cookies is offered to them punctually, before a Cookie is likely to be stored in their terminal. https://immersive-normandy.com informs the User that, in this case, it is possible that the functionalities of their browser software are not all available.

If the User refuses the storage of Cookies in their terminal or browser, or if the User deletes those stored there, the User is informed that their navigation and experience on the Site may be limited. This could also be the case when https://immersive-normandy.com or one of its providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings, or the country from which the terminal appears to be connected to the Internet.

If applicable, https://immersive-normandy.com declines all responsibility for the consequences related to the degraded functioning of the Site and the services possibly offered by https://immersive-normandy.com, resulting (i) from the refusal of Cookies by the User (ii) from the impossibility for https://immersive-normandy.com to record or consult the Cookies necessary for their functioning due to the User's choice. For the management of Cookies and the User's choices, the configuration of each browser is different. It is described in the help menu of the browser, which will allow to know how the User can modify their wishes regarding Cookies.

At any time, the User can choose to express and modify their wishes regarding Cookies. https://immersive-normandy.com may also use the services of external providers to help collect and process the information described in this section.

Finally, by clicking on the icons dedicated to the Twitter, Facebook, Linkedin and Google Plus social networks appearing on the https://immersive-normandy.com Website or in its mobile application and if the User has accepted the deposit of cookies by continuing to browse the https://immersive-normandy.comWebsite or mobile application, Twitter, Facebook, Linkedin and Google Plus may also deposit cookies on your terminals (computer, tablet, mobile phone).

These types of cookies are only placed on your terminals if you consent to them by continuing to browse the https://immersive-normandy.comWebsite or mobile application. At any time, the User may nevertheless withdraw his/her consent to https://immersive-normandy.com depositing this type of cookie.

Article 9.2. INTERNET TAGS

https://immersive-normandy.com may occasionally employ web beacons (also known as ‘tags’, action tags, single-pixel GIFs, clear GIFs, invisible GIFs and one-to-one GIFs) and deploy them via a specialist web analytics partner that may be located (and therefore store related information, including the User's IP address) in a foreign country.

These beacons are placed both in the online advertisements enabling Internet users to access the Site, and on the various pages of the Site.

This technology enables https://immersive-normandy.com to evaluate visitors' responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.

The external service provider may collect information on visitors to the Site and other websites using these tags, compile reports on Site activity for https://immersive-normandy.comand provide other services relating to the use of the Site and the Internet.

10. Applicable law and jurisdiction.

Any dispute relating to the use of the https://immersive-normandy.com est soumis au droit français. En dehors des cas où la loi ne le permet pas, il est fait attribution exclusive de juridiction aux tribunaux compétents de Caen